Privacy Policy

1. Introduction

Welcome to RapidBitez ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cafeteria food ordering platform.

2. Information We Collect

2.1 Personal Information

• Name and contact information (email, phone number)
• Employee ID or workplace identification
• Order history and food preferences
• Payment information (processed securely through third-party providers)

2.2 Usage Information

• Device information and browser type
• IP address and location data
• App usage patterns and preferences
• Order timestamps and frequency

3. How We Use Your Information

• Process and fulfill your food orders
• Send order confirmations and real-time status updates
• Improve our services and user experience
• Communicate important updates and promotions
• Ensure security and prevent fraud
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Cafeteria operators: To fulfill your orders
• Payment processors: To process transactions securely
• Service providers: Who assist in our operations
• Legal authorities: When required by law

5. Data Security

We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your personal information. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Data portability

7. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and personalize content. You can control cookie preferences through your browser settings.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

• Email: yourtokenflow@gmail.com
• Phone: +91 9398735700